Christmas Opening Hours
The HAIL Head Office (Dame Court) and all HAIL local offices (Kilcronan, Tallaght, Ballymun and Avondale) will close for the Christmas holidays at 5pm Wednesday 23rd December 2020 and will re-open on Monday 4th January 2021.
To Report an Emergency
To report an emergency maintenance problem over the holidays, please contact the 24-Hour Call Centre Emergency Maintenance Number on (01) 536 9607 for the Dublin/Kildare area. If you live in Port Laoise, Longford or Offaly the out of office Emergency Maintenance Number is (01) 431 1311.
Please ONLY use this number in the case of a maintenance emergency, for example;
Imminent threat of flooding
Total failure of the electricity supply/ electrical fault
Gas leak or boiler not working
Serious risk to life or health as result of a fire
If the problem does not fall into any of the above categories, report the problem as soon as possible to the HAIL office by email on email@example.com.
In the case of a personal emergency, please contact your Local Community Mental Health Team, your GP, sponsor or attend the emergency department of your local hospital.
Alternatively, if you are wishing to speak to someone around a support issue please contact 0879533052 between 10am and 4pm.
The staff and board of HAIL would like to wish all our tenants, clients and their families a very happy Christmas and a peaceful New Year.