COVID-19 Update: Business Continuity Plan in place

By hailadmin
Thursday, 19th March 2020
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We are in a challenging, unprecedented time due to the outbreak of COVID-19. Throughout this crisis we are focussing on our tenants, clients, staff and our work.

We want to reassure you that we are working hard on our Business Continuity Plan to ensure the continuation of our housing and support services and protection of our tenants, clients and staff.

Social distancing

In line with Government advice and social distancing guidelines, our staff are working remotely at this time but we will continue to support our tenants and clients, primarily those with mental health difficulties via telephone, text and email.

With regard to our properties, only emergency maintenance works will be carried out until further notice. Non-essential maintenance will be logged and carried out at a later date.

If you need advice or assistance please email or call 087 284 7019.


We will continue to work in new and innovative ways for as long as this crisis lasts. We will be following all Government guidelines and advice on how to safeguard against the spread of COVID-19.

We thank all those on the front line and greatly appreciate the work of the health service and emergency services during this crisis. Together we will get through this most challenging and uncertain time.

For more information on COVID-19 or if you are worried about symptoms you might have please see