Support Services

HAIL has a team of community based Mental Health Tenancy Sustainment Workers who work directly with tenants and clients to provide individually tailored services to support people with mental health difficulties to integrate and live independent lives in the community.

Regional Mental Health Visiting Support Service

The service works across the four Dublin local authority areas with clients living in private rented, local authority and housing association accommodation with a diagnosis of mental ill health. The service aims to prevent homelessness, reduce hospital admissions and to help clients integrate more fully into their community. The team offers visiting supports of 3 to 9 months in duration to clients in their own home.

Click here to download our service brochure. 

Slán Abhaile

The Slán Abhaile team support people to move from mental health congregated settings into independent living in the community. The aim of the service is to source accommodation and offer support to those living in HSE residential services to move to independent living. The team provides a specialised floating support service aimed at facilitating tenancy sustainment and community integration.

Click here to download the Slán Abhaile Evaluation Report. 

Prison In-Reach Courts Liaison Service (PICLS)

The PICLS service supports people with mental health difficulties who are being released from remand prison to source accommodation and appropriate support services. The service also provides post-release support to a percentage of these clients.

In-House Support Service

Mental Health Tenancy Sustainment Workers work directly with those tenants who need additional support to manage their tenancy. Our team provides a wide range of services in order to help our tenants settle in initially and then integrate into their community. The amount and type of support will vary depending on the needs of the tenant and will be very specific to the individual. We request that all tenants residing in our supported accommodation link in with our Mental Health Tenancy Sustainment Service.

The tenant is central to identifying their needs and creating a support plan with their Mental Health Tenancy Sustainment Worker. The types of support offered include (but are not limited to);

  • Settlement planning and support
  • Tenancy Sustainment
  • Mental Health Recovery
  • Improving independent living skills
  • Sourcing education, employment, and training
  • Accessing and signposting to statutory and community services
  • Integration into the new or existing community

If you are a tenant and require future infomation please click here.

Peer Support

The HAIL Peer Support initiative began in 2016 and has continued to grow and develop. Peer Support is the help and support that people with experience of mental health difficulties are able to give to one another. Our Peer Support Volunteers are fully trained and compliment our support services, offering one to one social, emotional or practical support to our tenants and clients. The key element of Peer Support in HAIL is that it is built on shared personal experience and empathy. It focuses on the individual’s strengths, not weaknesses, and works towards the individual’s wellbeing and recovery.

Read our Peer Support information brochure here.


In 2018 we commenced a three year partnership project with Louth County Council and Drogheda Homeless Aid. Together we work with homeless clients with a severe and enduring mental illness to locate a home for the client and support them in resettling into the local community and society. All referrals come to us via Louth County Council for clients in their emergency accommodation placements. 

Ushers Island

In late 2018 following on the success of our project with the Access Adult Mental Health Team in Dublin city we partnered with the Dublin Simon Community and the Ushers Island Adult Homeless Mental Health service to source and acquire permanent housing for 6 long term homeless clients. Once housing is sourced tenancy sustainment is provided.